Five Faces, backed by the Queensland Government’s Female Founders Co-Investment Fund, is revolutionising access to healthcare by digitising complex patient journeys across Australia.
Long queues, paper forms, waiting on call hold and in crowded hospital waiting rooms could be a thing of the past with Five Faces’ modular technology. Five Faces’ tech enables rapid digital innovation of patient engagement solutions for everything from the digital front door through to digital signage.
Patients can check in, complete smart forms, manage appointments and reduce their wait times. Hospitals benefit from improved efficiency and reduced admin burdens, while patients enjoy a personalised, convenient experience.
Alfred Health’s Melbourne Sexual Health Centre (MSHC) has implemented a multi-lingual solution from Five Faces that digitises patient triage, self-service appointment bookings, patient screening, and other forms. As well as decreasing wait times, the solution has reduced telephone bookings by 95%, with further efficiency gains allowing MSHC to reallocate four front desk staff to more complex patients and tasks. Five Faces and MSHC were recognised with a 2025 Queensland iAward in the Not-For-Profit & Community category by the Australian Information Industry Association.
Fuelled by AUD $1M in Series A funding—including support from the Female Founders Co-Investment Fund—Five Faces is accelerating its growth in Australia and overseas
Looking ahead – the company has now secured Series A funding of AUD $1 million, led by technology investment specialists Utiliti Group, with support from the Queensland Government’s Female Founders Co-Investment Fund to support and boost a capital raise.
The first external capital the business has raised, the round will drive innovation through new digital health solutions and expansion within Australia and overseas.
Five Faces’ CEO Nicole Nixon and CTO Abdul Alabri have transformed the company from its origins in digital signage to a patient experience software company for leading providers like Sydney Local Health District, Alfred Health, and New Dunedin Hospital. A co-recipient of the NSW Premier’s Award in 2021 for its mass vaccination solution, Five Faces has now improved the healthcare experience for over 4 million people.
Nicole Nixon was also awarded Entrepreneur of the Year at the 2025 ARN Women in ICT Awards in May 2025, highlighting her visionary leadership.
About the Female Founders Co-Investment Fund
The Female Founders Co-Investment Fund is designed to support women founders in Queensland by boosting the funds in early-stage capital raise projects.
The Five Faces success story demonstrates the transformative impact of the Queensland Government's support for female owned and led startups, showing how targeted investment can drive both economic growth and improved healthcare outcomes for Queenslanders as well as the value of an entrepreneurial ecosystem for networking, mentorship and collaboration to help grow and learn.
Last updated: 22 Dec 2025